Shipping & returns

Home/Store/Shipping & returns
  • General terms & conditions Disclaimer
  • Privacy policy
  • Payment methods
  • Shipping & returns
  • About us

Shipping & Return Policies

SHIPPING (Continental U.S.)

 

Two shipping options are offered for merchandise delivery:

 

Standard Delivery - UPS Ground - Flat rate shipping $7.99

Once your order is shipped, we will provide your tracking details via email.

 

In Store Pickup - Free


Note: Orders usually ship one business day after being placed.

Please note that some items may be subject to additional shipping and handling charges because of size or weight.

Sorry, but we do not ship outside of the Continental U.S.

*IN-STORE PICKUP

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.

RETURNS

*ATTENTION: Please email all Return Inquiries to: Info@DialedBike.co

Bikes, parts accessories are not eligible for return once ridden or installed. 

Only regular priced items are eligible for a refund. All Sale/Clearance items cannot be refunded.

If there is a malfunction with your item, please reach out to info@DialedBike.co or bring it to the shop and we will do our best to assess the situation and help.

  • Time: You have 30 days from purchase to request a refund.
  • Method of Refund: Refund will be applied to the original form of payment.
  • Product Condition: Product must be new and in unaltered original packaging in order to return.
    Refund Contact Info: Info@DialedBike.co
  • Charges: Customer is responsible for any shipping costs related to the return.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.

PRICES AND INFORMATION

This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.

  • My Account
  • Track Orders
  • Shopping Bag
Display prices in:USD
Skip to main content
Dialed Bike Company
Menu
320 N Ridge Rd 3D, Marble Falls TX 78654
Thu-Mon 10-6 (closed Tue/Wed)
(512) 831-7446
info@dialedbike.co

Try before you buy. Demo rates are $100/day for human powered bikes, $150/day for human/machine hybrid powered bikes. Demo fees remain in deposit for 30 days and can be applied toward the purchase of a new bike.

General terms & conditions DisclaimerPrivacy policyPayment methodsShipping & returnsAbout usReport abuse
Made with